766ok Contact Schedule
4-Day Overview
Friday
9:00 AM to 11:00 PM
Answers to simple questions usually arrive in 10 minutes
Saturday
10:00 AM to 12:00 AM
Help available on the same line from Dhaka and Chattogram
Sunday
9:00 AM to 11:00 PM
Questions about accounts, login and app are accepted
Monday
9:00 AM to 10:00 PM
Less crowd, so responses come faster
| Day | Support | Channel | Note |
|---|---|---|---|
| Friday | 9:0023:00 | Live Chat | Urgent account issues are prioritized |
| Saturday | 10:0024:00 | Questions about bKash and Rocket are also | |
| Sunday | 9:0023:00 | Help Center | Step-by-step guides available |
| Monday | 9:0022:00 | Message | Dhaka users write more in the morning |
Three contact channels
Each channel has a different function
Live Chat
For small problems this is the fastest way
Available on all plans
Email Support
Documents or screenshots can be sent easily
Long explanations are better
Help Center
General FAQ, app and login guide are here
Check it yourself first
Get started quickly Help Center See login issues Registration Instructions More 766ok App This page is also
Quick information, transparent
These four numbers tell a lot
Average rating
Review
Active users
Uptime
4 steps to get help
Nothing complex
Open notebook
First log into your account, then write the request
Describe the problem
Provide two pieces of information, not in
Read the answer
A matching help-center guide is shown
Confirm the solution
Whatever account or payment you use, it ends there
First FAQ Review to save time, then if needed 766ok Login Proceed
What to do outside office hours
Both paths work
Live chat may be slow at night Help Center The best option here is login, app, and small guides related to bKash or Nagad.
If you write from outside Dhaka, include a screenshot with question, Rocket or bKash transaction name, and last four digits to speed up.